Warranty

STANDARD MANUFACTURER WARRANTY

All warranties are covered and handled by the manufacturers and are bound to the terms and conditions stated in the warranty policies they provide. You can find the warranty policies on the site of the manufacturer itself. If any issues arise with a product that is under the manufacturers warranty period Global GPS Systems will give support in handling any potential claims if needed to the best of its ability. 

The manufacturer warrants this product to be free from defects in workmanship and materials, under normal residential use and conditions, for a period of one (1) year, or otherwise specified, from the original invoice date. Shipping and handling fees are to be paid for by the customer. The manufacturer agrees, at its option during the warranty period, to repair and defect in material or workmanship or to furnish a repaired or refurbished product of equal value in exchange without charge (except for a fee for shipping, handling, packing, return postage, and insurance which will be incurred by the customer). Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on original dated sales receipt.

 

WARRANTY LIMITATIONS

Warranty does not include:

  • Any condition resulting from other than ordinary residential wear or any use for which the product was not intended, such as use in rental or contract trade or commercial use

  • Any condition resulting from incorrect or inadequate maintenance or care

  • Damage resulting from misuse, abuse, negligence, accidents or shipping damage

  • Dissatisfaction due to buyer’s remorse

  • Normal wear and tear

  • Damages incurred during transportation

  • Damages incurred during assembly or maintenance

  • Any used, previously displayed items

Global GPS Systems makes no express warranty or condition whether written or oral and Global GPS Systems expressly disclaims all warranties and conditions not stated in this limited warranty. To the extent allowed by the local law of jurisdictions outside the Netherlands, Global GPS Systems disclaims all implied warranties or conditions, including any implied warranties of merchantability and fitness for a particular purpose. For all transactions occurring in the Netherlands, any implied warranty of condition of merchantability, satisfactory quality, or fitness for a particular purpose is limited to the duration of the express warranty set forth above. 

All warranty claims must be filed by the consumer to the retailer of this product, who in turn is to contact the manufacturer regarding any warranty return or replacement. We will not handle claims from the consumer directly. Please retain invoices for a minimum of one year for warranty purposes.

CLAIM PROCEDURES:

  • Claims for defective merchandise must be made within ONE year from invoice date. Claims for missing parts must be made within 60 calendar days after the merchandise is received

  • Any claim for defective merchandise returns must be packed in original packaging

  • We reserve the right to specify that items be returned to the original warehouse for inspection or be

    inspected by our representative in the field

  • Pictures are required to claim defective merchandise, along with a copy of the original invoice

  • If the claim is justified, the item(s) or part(s) will be only repaired or replaced.

The client shall at any time require the express written approval of Global GPS Systems and the manufacturer for repairs/replacement and/or maintenance by third parties, on penalty of cancellation of the warranty.

The warranty will never cover, defects that are the consequence of normal wear and tear, improper treatment or improper or incorrect maintenance or repairs/replacements and/or maintenance, et cetera, by Client or third parties.