Payment method

Here you can find out how to pay for your order at Global GPS Systems. You can pay all your orders with iDeal, Paypal, bank transfer or credit card.
If your payment via iDeal or Paypal fails, you can also transfer the amount via manually. Just select the option “manual payment by invoice”

Bank details

IBAN: NL33 RABO 0366 2777 66
ACC NAME: Surveying Hub B.V.
ACC: 366 2777 66
BIC: RABONL2UXXX

iDeal

With iDEAL you can pay for your online purchases in a trusted, safe and easy manner. iDEAL is the system that links you directly to your online banking program when you make an online purchase. You can select your own bank and complete the payment.

Paypal

For Paypal you need a payment account on the site. If you don’t have one yet, you can do so here. You will then be redirected to the PayPal website via a secure, encrypted SSL connection. Then you can log in with your created account. Now you see an overview of the product and the price. Once you have checked and paid for the product, you will be redirected to our site. On our website you will see the order result after a successful payment and the order confirmation will be sent to you by e-mail.

Manual payment by invoice

As a business customer, you may need an invoice in order for your financial department to complete payment.

Just select this option and we will generate an invoice for you.

Credit card

For credit card payments an additional 2.5% will be charged. Global GPS Systems is forced to do this because the credit card company imposes high margins on us. Through your credit card (Visa or MasterCard) you can easily pay your order at Global GPS Systems. You can safely enter your credit card details via our secure SSL procedure and we will work with your credit card company to ensure correct handling.

The payment process is as follows;
Step 1; Enter your credit card number
Step 2; Enter your expiry date
Step 3; Enter your three-digit code

When the money is debited from your bank account depends on which bank you are with. For more information about the debiting of your account, please contact your bank.

Payment reminder

Why did I receive a payment reminder?
If you have received a payment reminder, we have not yet received payment from you for (that part of) the order in question. After you have paid, it takes a number of working days before we have processed your payment. The processing time differs per payment method. More information about this can be found under the heading refund periods for invoices.

When do I receive a payment reminder?
You will receive the payment reminders on the following terms if you have not yet paid;

1st reminder; 14 calendar days after the order date.
2nd reminder; 28 calendar days after the order date.

You will receive the first and second payment reminder by e-mail. If the outstanding amount has not been paid after 42 calendar days after the order date, the invoice will be processed by the collection agency.

I have received a payment reminder, but I have already paid
If you have received a payment reminder and you have made the payment more than 5 working days ago on account number 25.58.63.055, we kindly request you to contact our customer service. In order to be of service to you as soon as possible, we ask you to include the following information:

Date of payment
The amount paid by you
Account number to which you have transferred the amount
The payment reference mentioned on your statement
The bank account you used
Name of the account holder

I have received a payment reminder, but have never received my article.
If you have not received the article and you have received a payment reminder, we kindly ask you to contact our customer service. In order to be of service to you as soon as possible, we ask you to always have your order number at hand. Based on your order number we can further find out what is going on with your order.

I have received a payment reminder, but have returned my article.
If you have returned an article, the administrative processing of the article will take 5 working days. After this period, the payment obligation will expire. The received payment reminder and the processing of the return can cross each other. If you have returned the item more than 5 working days ago, please contact our customer service.

I have received a payment reminder, but would like to return my item.
Payment will be refunded if you cancel your order during first 2 hours after it was made. If the article was shipped we can only replace an item if it is proven to have a manufacturing defect. The payment obligation then remains and you must pay the invoice.

I am late with payment, but I have just paid. Do I need to inform you about this?
Your payment is automatically processed on the order if you make the payment with the correct payment reference. Therefore, you do not have to notify us. Please always take into account a processing time of 5 working days. This may cause you to receive a payment reminder. This can then of course be considered as not sent.

How can I pay my payment reminder?
You can transfer the outstanding amount to account number NL30 KNAB 0255 8630 55, in the name of Global GPS Systems, stating the invoice number as the payment reference. If you pay more than one invoice, it is important that you mention the relevant reference with each invoice.

I have accidentally transferred money intended for Global GPS Systems to the wrong account number, what should I do?
If you know the beneficiary, you can contact the beneficiary yourself. The person who has received your bank transfer can then return this amount to your account. If you do not know the beneficiary or if you are unable to recover the amount, you can contact your bank. They can then act as an intermediary. Please note that your invoice is still outstanding and still has to be paid.

Information about invoicing and payments

Where can I find information about my invoices and payments?
In your account you will find an overview of recent orders under the heading ‘my account’.

I have paid my invoice, but the amount is still outstanding in my account.
The processing of a payment depends on the chosen payment method. Each payment method has a certain processing time. Until the payment is processed within that period, the invoice amount is still open in your account.

How long does it take for my payment to be processed?
Each payment method has a certain processing time. Below you will find an overview of the processing time of each payment method.
Processing time of 5 working days:

Acceptgiro
iDEAL
Prepay

Processing time of 10 working days

Maestro

Processing time of 3 weeks

Credit card

I would like to have a copy of an invoice, where do I get it?
If you would like to have a copy of your invoice, please let us know by e-mail. If you send an e-mail with your order number and details to info@globalgpssystems.com, we will send you a copy of your invoice by e-mail.

Can I have a copy of an invoice sent to an address other than the previously specified billing address?
If you would like to receive the invoice at a different address after your order, please send an e-mail with your order number, details and the address where the invoice should be sent to info@globalgpssystems.com. If you would like to report this by phone, please call +31 (0)35 205 7939 and discuss it with one of our employees.

How do I contact you about my invoices or payments?
If you have any questions about your invoices or payments, please contact us. You can reach us by email at info@globalgpssystems.com and by phone at +31 (0)35 205 7939.
In order to provide you with the best possible service, please have the following information with you;

Order – or invoice number
Amount paid
Date of payment
Account number to which you transferred the money
Payment Characteristic
The bank account you used
Account holder

Discount coupons

What is a discount code?
A discount code, also known as a voucher code, is a code that entitles you to a discount. In order to qualify for a discount, you must be in possession of such a code. These codes can be distributed for promotion on the website, Facebook or via the newsletter.

How does the discount code work?
You can enter the promotion code in the shopping cart, in the field Discount code. Then click on “Apply”. The discount will be incorporated in the order amount and the adjusted total amount will be visible immediately.

Does the discount apply to all items?
This depends on the current promotion. When the discount code is given, it is always stated how long it is valid.

Can I use the discount code several times?
This also depends on the current promotion.

Can I use several discount codes in one order?
It is not allowed to use more than one discount code in one order.

Refund periods

I have returned or cancelled my item, when will I get my money back?
If you paid for the order with iDEAL, you can expect the amount paid within 10 working days after the processing date of your return or cancellation in your account. If you paid by credit card, please allow a processing time of 3 weeks. If you have used a discount code during the ordering process, the full amount, minus the discount code, will be transferred to you. Your discount code has expired after this order and will not be able to be used twice.

I have accidentally transferred money to Global GPS Systems which is not intended for Global GPS Systems. What should I do?
Amounts that cannot be linked to an order will be refunded to the account number from which the amount originates. If you do not have your money back after 3 weeks, please contact our customer service. In order to be of service to you as soon as possible, we ask you to include the following information:

Name of the account holder
Date of payment
The amount paid by you
Account number to which you have transferred the amount
The payment reference mentioned on your statement
The bank account you used

I accidentally paid double or paid too much, do I get this money back?
Global GPS Systems will refund any overpayments within 3 weeks. If you do not have your money back after 3 weeks, please contact our customer service.